Join our Team
Looking for a career where you can make a positive impact on people's lives?
Come join Divine Love Home Care, where our mission is to ensure our clients receive comprehensive care, focusing on nutrition, physical health, and emotional well-being.
We provide non-medical personal services, specializing in Attendant and Companion Home Care. Servicing 92 counties throughout Indiana, we're a supportive team that values each member like family.
Available Positions:
Attendant Caregiver
Companion Caregiver
Office Manager
Administrative Assistant
Attendant Caregiver
Reports to: Office Manager
Role: Provide in-home assistance to clients, promoting personal cleanliness, daily living activities, and a safe, sanitary environment. Enable clients to maintain independence and community participation.
Key Responsibilities:
Implement personalized care plans.
Assist with personal care (bathing, oral hygiene, toileting, dressing, shampooing, nail/skin care).
Aid in mobility (ambulation, transfers).
Support nutrition (meal prep, eating assistance, shopping).
Assist with medication reminders/self-administration.
Provide light housekeeping (dusting, cleaning floors/bathrooms/kitchen, laundry, trash removal).
Offer support with community activities (e.g., church, shopping).
Monitor client well-being, providing first aid and referring medical/social issues.
In specific cases: light yard work, assistance with basic material needs (water, heating, food).
Qualifications:
18+ years of age.
Clear criminal history.
Valid driver's license, registration, and insurance for transportation services.
Three non-family references (employment, education, or character).
Competence in developmental disabilities and aging care preferred.
Client intervention techniques training as required.
Companion Caregiver
Reports to: Office Manager
Role: Provide compassionate in-home support to clients, fostering independence and well-being. Assist with daily living activities, ensure a safe and sanitary environment, and offer emotional support.
Responsibilities:
Implement personalized care plans.
Assist with personal care (bathing, oral hygiene, toileting, dressing, shampooing, nail/skin care).
Aid in mobility (ambulation, transfers).
Support nutrition (meal prep, eating assistance, shopping).
Assist with medication reminders/self-administration.
Provide light housekeeping (dusting, cleaning floors/bathrooms/kitchen, laundry, trash removal).
Offer support with community activities (e.g., church, shopping).
Monitor client well-being, providing first aid and referring medical/social issues.
In specific cases: light yard work, assistance with basic material needs (water, heating, food).
Engage clients in conversation and social activities.
Handle errands (grocery shopping, paying bills).
Provide emotional support.
Qualifications:
18+ years of age.
Clear criminal history.
Valid driver's license, registration, and insurance for transportation services.
Three non-family references (employment, education, or character).
Competence in developmental disabilities and aging care preferred.
Client intervention techniques training as required.
High School Diploma or equivalent.
Strong communication, listening, planning, and reasoning skills.
Ability to meet physical demands (lifting, standing, walking, bending).
Caring, sympathetic approach.
Willingness to follow directions and adhere to all policies and safety procedures.
First aid certification; CPR or nursing training a plus.
Office Manager
Reports to: CEO
Role: Oversee and manage the daily operations of the home care services company, ensuring efficiency, compliance, and exceptional service delivery. This includes supervising administrative staff, optimizing office procedures, and supporting various departments to achieve company goals.
Key Responsibilities:
Manage and supervise administrative staff, including hiring, training, and performance evaluations.
Develop, implement, and maintain efficient office policies and procedures to streamline operations.
Oversee client and employee record management, ensuring accuracy, confidentiality, and compliance with all relevant regulations (HIPAA, state, and federal guidelines).
Manage office supplies, equipment, and vendor relationships, ensuring cost-effectiveness and operational continuity.
Coordinate with the billing department to ensure accurate and timely submission of claims for Medicaid Waiver and Private Pay services, and efficient invoice processing.
Collaborate with the scheduling department to optimize caregiver assignments and client appointments, addressing any conflicts or issues promptly.
Act as a primary point of contact for client and family inquiries, concerns, and feedback, providing compassionate and effective resolution.
Prepare and analyze various reports, including operational metrics, financial summaries, and compliance reports, for management review.
Ensure compliance with all licensing, regulatory, and accreditation standards for home care services.
Assist in the onboarding process for new employees, verifying credentials, and ensuring all required documentation is complete.
Handle sensitive information with the utmost discretion and professionalism.
Foster a positive and productive work environment for all staff members.
Qualifications:
Bachelor's degree in Business Administration, Healthcare Management, or a related field; equivalent experience may be considered.
Minimum of 3-5 years of experience in an office management or administrative leadership role, preferably within a home healthcare or social services setting.
Proven experience with Medicaid Waiver programs and private pay home care services.
Strong leadership and team management skills.
Excellent organizational, problem-solving, and decision-making abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and relevant healthcare management software.
Exceptional verbal and written communication skills.
Demonstrated ability to manage multiple priorities and projects simultaneously with attention to detail.
Strong understanding of HIPAA and other relevant healthcare privacy regulations.
A compassionate and professional demeanor with a commitment to providing high-quality service.
Ability to work independently and collaboratively within a team environment.
Administrative Assistant
Reports to: Office Manager
Role: Provide comprehensive administrative support to ensure the efficient operation of a home care services company specializing in attendant and companion care through Medicaid Waiver and Private Pay programs. This role involves managing office communications, maintaining client and employee records, and supporting the billing and scheduling departments.
Key Responsibilities:
Manage incoming and outgoing communications, including phone calls, emails, and mail, directing inquiries to the appropriate personnel.
Maintain accurate and confidential client and employee files, ensuring compliance with all privacy regulations.
Assist with the onboarding process for new employees, including background checks and verifying credentials.
Support the scheduling department by coordinating caregiver assignments and client appointments.
Assist the billing department with data entry, claims submission, and invoice preparation for both Medicaid Waiver and Private Pay services.
Organize and maintain office supplies, equipment, and general office tidiness.
Prepare and distribute various reports, documents, and presentations as needed.
Provide general support to management and other staff members as required.
Handle sensitive information with discretion and professionalism.
Serve as a primary point of contact for clients and their families, addressing questions and concerns with empathy and efficiency.
Qualifications:
High School Diploma or equivalent; Associate's or Bachelor's degree preferred.
Proven experience in an administrative or office support role, preferably within a healthcare or home care setting.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office software.
Familiarity with Medicaid Waiver programs and private pay home care services is a plus.
Excellent organizational and time management skills with the ability to multitask.
Strong verbal and written communication skills.
Exceptional attention to detail and accuracy.
Ability to work independently and as part of a team.
Demonstrated professionalism, discretion, and a compassionate demeanor.
Ability to maintain confidentiality of sensitive information.